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About Us

Our Story

Founded in August 2017 and based in Nairobi, Kenya. Smartphone City Kenya is a trusted online marketplace for people to buy smartphones, laptops, Home Appliances, Accessories or any electronic of choice.
We have been evolving over the years and working as per feedback received from our clients.
Our goal is to provide the best products and services to customers all over the world. New to our store? Shop with us today and get the best prices in the market.
Get the latest smartphones today . Start Shopping

Why Choose Us

FREE SHIPPING

Free shipping for all products above Ksh.20,000. We deliver for free and still on time

100% PRODUCT WARRANTY

All our products have a regulated warranty.

ONLINE SUPPORT 24/7

Friendly 24/7 Customer Support
Order at anytime and get it delivered within less than a day

Frequently Asked Questions

Everything you need to know before you shop with Smartphone City KE.

Yes — all our smartphones are 100% original, sealed, and brand new. We source directly from official distributors and each device comes with an official manufacturer’s warranty.

Yes, we offer pay on delivery for all orders within Nairobi. Orders placed before 3 PM are delivered the same day by our verified delivery partners.

Absolutely. We deliver to all major towns across Kenya through reliable courier services. Delivery outside Nairobi typically takes 1–2 days depending on location.

We accept M-Pesa, card payments, bank transfers, and cash on delivery within Nairobi. All online payments are processed through secure, encrypted gateways.

Every product includes an official manufacturer’s warranty. If your device has a defect, we’ll guide you through the warranty claim or exchange process. Returns are accepted within 48 hours for unopened items.

We specialize in brand-new smartphones only. However, we occasionally list certified refurbished devices with full disclosure and warranty for customers looking for budget options.

You can reach our team via WhatsApp chat on the site, call us directly via +254 741 575274, or message us on Instagram and Facebook. Our support is available daily from 8:00 AM – 8:00 PM.

Our Top Brands

Smartphones
Smartphones
Accessories
Accessories
Laptops
Laptops
Tablets
Tablets
Smart Watches
Smart Watches
Gaming
Gaming
Satellite Internet
Satellite Internet
TVs
TVs
Bluetooth Speaker
Bluetooth Speaker
Kids Tablet
Kids Tablet
Chargers
Chargers
Soundbar
Soundbar
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