What phone brands does Smartphone City Kenya repair?

Smartphone City Kenya repairs Samsung, iPhone (Apple), Xiaomi, Tecno, Infinix, Oppo, Huawei, Nokia and most Android smartphones. Both flagship and budget models are supported.

Do you repair cracked or broken phone screens?

Yes. We replace cracked, broken, black, flickering, or non-responsive phone screens. This includes AMOLED, OLED and LCD displays for Samsung and iPhone models.

Do you replace phone batteries?

Yes. We replace worn-out or swollen phone batteries that cause fast draining, overheating, random shutdowns or charging issues.

Can you fix phones that are not charging?

Yes. We diagnose and repair charging problems caused by faulty charging ports, damaged flex cables, battery issues, or power IC faults.

Do you repair water-damaged phones?

Yes. Water-damaged phones are inspected, cleaned, and repaired at board level where possible. Recovery depends on the extent of corrosion and how quickly the device is brought in.

Do you perform motherboard or IC repairs on phones?

Yes. Smartphone City Kenya handles phone motherboard repairs including no power, no display, network issues, boot loops, and charging IC problems.

How long does a phone repair take?

Most screen and battery replacements take 1–2 hours. Charging and motherboard repairs may take longer depending on diagnosis and parts availability.

Do phone repairs come with a warranty?

Yes. Phone repairs come with a service warranty covering the replaced parts and workmanship, subject to repair type.

Do you offer phone repair pick-up and delivery in Nairobi?

Yes. Pick-up and delivery services are available within Nairobi CBD. Customers can arrange collection and return of their phones after repair.

Where is Smartphone City Kenya located?

Smartphone City Kenya operates from Nairobi CBD. Customers can request directions or share their location for easier navigation.

How can I contact Smartphone City Kenya for phone repair?

You can contact Smartphone City Kenya via WhatsApp or phone at +254741575274. Operating hours are 8:00 AM to 8:00 PM.

Phone Repair Services in Kenya | Smartphone City Kenya

Our Repair Story

Founded in August 2017 and based in Nairobi, Kenya, Smartphone City Kenya provides professional phone repair services for a wide range of smartphone brands.
We repair common and complex phone issues including screen damage, battery faults, charging problems, water damage, motherboard failures, and software-related issues.
Our repair process has been refined through years of hands-on work and customer feedback, allowing for accurate diagnosis and efficient repairs across different phone models.
Our objective is simple: restore your phone to proper working condition quickly and affordably, using quality parts and experienced technicians.
Need your phone fixed today? Book a Repair on WhatsApp

Why Choose Us

FAST & RELIABLE REPAIRS

Get your phone fixed the same day by certified technicians. Quick, quality service every time.

GENUINE REPLACEMENT PARTS

We only use original parts to ensure your device performs like new — no compromises.

EXPERT SUPPORT & WARRANTY

Enjoy professional customer care, repair tracking, and warranty on all services.

Frequently Asked Questions

Everything you need to know before booking your phone repair with Smartphone City KE.

Yes — we only use 100% original and high-quality replacement parts from verified suppliers. We never compromise on quality or safety during repairs.

Most repairs — like screen or battery replacements — take 1–2 hours. Complex issues may take up to 24 hours, and you’ll always be updated on progress.

Yes! We provide free pick-up and delivery services within Nairobi CBD. Schedule a collection and we’ll handle the rest — hassle-free.

Absolutely — every repair includes a 90-day service warranty covering both parts and labor. If the same issue reoccurs within this period, we’ll fix it at no extra cost.

You can walk in anytime or book your repair online for convenience. Appointments help us prepare your parts in advance for faster service.

Currently, we don’t offer data recovery for dead devices. However, we can recommend trusted professionals who specialize in secure data retrieval.

Reach us easily via:

WhatsApp Us

Or call us at +254 741 575274, or message us on Instagram and Facebook.
Our repair support team is available daily from 9:00 AM – 7:00 PM.